If you have set up the Amazon Echo Dot device correctly, then it must work without any issue. But, if you are getting the Echo Dot registration failureerror, you need to troubleshoot the problem to use the smart speaker. Troubleshooting the registration failure is not difficult, all you need is to follow the troubleshooting steps to get your device connected. Below, you can check the simple and effective troubleshooting solutions, to fix the registration failure problem.7
Troubleshooting Guidelines to Fix Echo Dot Registration Failure Issue
Reboot your Echo Dot and reboot your router
The first thing you should try to fix the problem; turn off both the devices ( router and Echo Dot) and then turn them back on again. Sometimes a simple restart is all you need to troubleshoot a problem. Restart your device and check if the issue is resolved.
Deregister Amazon Echo Dot
When you purchase a new Echo device from Amazon, it comes pre-registered to your account already before being dispatched. If you have purchased a Pre-ownedAmazon Echo Dot recently, you need to deregister your device from the previous account before using it. Ideally, the previous owner would deregister the account itself before passing it to you, but sometimes it does not happen.
Below are the step-by-step instructions to follow to deregister the Echo Dot device from the previous account:
- Visit the Amazon official website from the web browser.
- Go to the ‘settings’ from the left menu and choose your device to deregister it.
- Click on the ‘de-register’ button present next to the dot.
- Click on it again to confirm.
After following these simple steps, your device will be de-registered. Now, you can register the Amazon Echo Dot device using your Amazon account.
You can also use the Alexa app to deregister the Amazon Echo Dot device. On your application, go to the settings, click on device settings>> select your device( Echo Dot) >> press the deregister button.
Sometimes, the device is mistakenly reported stolen or lost that does not allow the user to register it. In such a scenario, you can contact the Amazon team to get this problem sorted.
Simplify the network
If the device registration problem is not resolved by following the above steps, then the problem could be overlapping Wi-Fi networks. Sometimes, the Amazon Echo Dot device is unable to differentiate between the Wi-Fi channels on the network present within the same area. You can overcome this problem by turning off all the other networks or second channels when you are registering the Amazon Echo Dot device. Once you are done with it, you can turn them on again.
With the Amazon Echo Dot device, you can enjoy the best online streaming services and use the other smart services offered by the Echo Dot just with your voice command. The Echo Dot registration failure error can be fixed by following the above-mentioned guidelines. But, in case these steps are not helping you out troubleshoot the problem, we recommend you to contact the professional and take their advice to fix this issue. Professionals can give you the best suggestion to fix this problem, and also share the other helpful tips that can make your Echo Dot experience better.
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